Kullanıcı Hizmet Şartları

ARTICLE 1 - Parties

This contract is agreed between “EVOTELI Turizm Seyahat Acentası” (An “A-Group” member of The Association of Turkish Travel Agencies – Licence No.8192) and also approved by The Turkish Ministry of Tourism and Culture. The official company name of EVOTELI is Bodrum Villa Tur. Tic. Ltd. Sti (furthermore referred as EVOTELI.COM) AND internet users, customers, guests or visitors to the internet (furthermore referred as CUSTOMER). Both parties agree to the below Terms & Regulations. Contract is always the date, where a CUSTOMER has got a member of EVOTELI or a booking/reservation has been made.

ARTICLE 2 – Subject of this contract

The subject of this contract is the terms of payment, cancellation and refund of the service purchased by the CUSTOMER and the terms to be complied with, the use of EVOTELI.COM website, the right to add and publish announcements and the obligations of the parties.

ARTICLE 3 - Definitions

CUSTOMER/USER: refers to the person making reservation through EVOTELI.COM, and/or internet users who visit the website of EVOTELI.COM

ADVERTISER/USER: refers to the person / internet user who adds the advertisement on the website of EVOTELI.COM

SITE: is the e-commerce website with the domain name www.evoteli.com.

SERVICE: means any service offered to the Advertisers and Customers on the website of EVOTELI.COM

ADVERTISEMENT: means the product / service added to EVOTELI.COM by the Advertiser

SERVICE PRICE: The price quote offered by the Advertiser regarding the service.

PARTIES: Customer, Advertiser and EVOTELI.COM

RESERVATION: is made between the Advertiser and the Customer through the website of EVOTELI.COM

CONTRACT: This is the contract made between the parties relating to the performance of the services referred to in Article 2.

ARTICLE 4 - Scope of the Contract

4.1 All users who connect to EVOTELI.COM through the internet shall be deemed to accept the whole of this contract and the cancellation policy published on the site.

4.2 Persons who are under 18 years of age cannot book ANY of the Advertisements on EVOTELI.COM. Reservations made through EVOTELI.COM for people who are under 18 years of age will be deemed to have been accepted by the Customer and will be under the responsibility of their parents.

4.3 The payment system of the website of EVOTELI.COM uses payment systems such as Paypal, or Bank payments systems, which has Virtual POS services and / or international security certification for banks operating in Turkey. In this context, credit card information of any customer; Internet banking passwords and information are not displayed by EVOTELI.COM and no part of this information is stored in any digital format.

4.4 The Advertiser determines the cancellation policies for advertisements they add to the system of EVOTELI.COM

4.5 EVOTELI.COM is not responsible for the inaccuracies in prices arising from typographical errors or system errors. EVOTELI.COM reserves the right to charge for the missing balance of the reservation if the Advertisement price is incorrectly entered by the Advertiser due to erroneous system or system errors. If this price is not accepted by the Customer and service request / cancellation is requested, the "cancellation policy" published on EVOTELI.COM will be valid.

4.6 Adding and publishing advertisements on the EVOTELI.COM system is free.

ARTICLE 5 – (Customer) User Accounts, Obligations and use of System

5.1 The Customer/User is responsible for his / her own behalf. The added content must not contain illegal or illegal acts.

5.2 The Customer shall immediately notify EVOTELI.COM when he/she has noticed that a third person has accessed his/her account or the password has been changed without notice. EVOTELI.COM has the right to block the user account until the situation is clarified.

5.3 The Customer/User is responsible for the correctness of his/her contact information. EVOTELI.COM is not responsible for the correctness of Customer contact informations.

5.4 Membership rights include persons who are not legally restricted and persons under 18 years of age cannot be members.

ARTICLE 6 – EVOTELI.COM Responsibilities and Obligations

6.1 EVOTELI.COM is obliged to block the payment of the Customer and to pay the price of the rental, excluding the EVOTELI.COM service fee, to the owner after the check-in has been made. This amount payment is always the price which has been agreed between the Advertiser and the Customer, excluding the EVOTELI.COM service fee.

6.2 EVOTELI.COM shall not be liable for any damages whatsoever including, but not limited to, the actions of its USERS, the failure to fulfill the contractual agreement between the users, and the damages incurred by either party.

6.3 EVOTELI.COM is responsible of the confidentiality of all written information declared by users on the reservation request form.

6.4 EVOTELI.COM is responsible for customer service support, follow-up, booking change, within its working hours.

6.5 EVOTELI.COM is not responsible for any incorrect information in the booking request and any changes not made in due time.

6.6 EVOTELI.COM cannot make any changes to the contractual terms set by the advertiser.

6.7 EVOTELI.COM is not responsible for the contents and images published on EVOTELI.COM or any changes made by the Advertisers. The Advertisers have the right to change or delete Advertisements at any time.

ARTICLE 7 - Evoteli.com Service Entitlement

7.1 Advertisements published on the EVOTELI.COM website will be offered for reservations at the total price indicated on the website. Advertisement prices are determined and added to the system by the Advertisers. The system lists the prices on the requested date of the advertisement by calculating the prices determined by the Advertiser for the days selected by the Customers.

7.2 Evoteli.com will charge a service fee for each reservation, which the Customer has paid for the service provided and the total price of the rental.

7.3 The service fee of EVOTELI.COM is separately listed on the offers provided to the Customers.

ARTICLE 8 - Responsibilities of Advertisers

8.1 The Advertiser is obliged to respond positively or negatively to the Customer within 24 hours upon receipt of the reservation request of the Customer.

8.2 The Advertiser ise obliged to provide the booked Object in a condition suitable to be used and operated in accordance with the purpose of the contract.

8.3 If there are substantial repairs which are obligatory to be made during the period of stay of the Customer, the Advertiser is obliged to inform the customer on time and the Advertiser is responsible for the costs.

8.4 The Advertiser must not give false information about the Object and its area where the Customers will be accommodated. If the information is misleading, the Customer has the right to cancel the reservation.

8.5 The obligations of the insurance, tax and similar obligations related to the Object to be lodged belong to the Advertiser.

8.6 In the following cases, the guest has the right to cancel the reservation unconditionally

* Guest cannot reach the Advertiser

* Wrong address statement of the object.

* Incorrect and misleading advertisement

* Serious cleaning problem

* Death of family members (proof is necessary)

* Natural disaster in the area of the object.

* Type of advertised object and provided object are different

8.7 According to the Laws of the Republic of Turkey, "daily rented houses" has been added to the facilities listed in Paragraph 1 of Article 2 of the Declaration on the Identification Number 1774. Thus, the final state of the matter is regulated as follows. Hotels, motels, inns, pensions, single rooms, daily rented houses, camping, holiday villages and similar all kinds of private or official accommodation and private health institutions, rest and tranquility houses, operators of social facilities of religious and charitable institutions must keep the identity and arrival and departure records of every domestic or foreign citizen at the place where they are paid or free of charge, day or night, must keep their day and date in accordance with the procedure and must have them ready for examinations of the general law enforcement organizations at any time. All private or official accommodation facilities listed in Article 2 of this Law must keep all records of the day on the computer and have to inform the general law enforcement agencies of the available information, documents and records by connecting to the computer terminals of the general law enforcement agencies. According to this, all property owners, who have listed their properties at EVOTELI.COM, are responsible for fulfilling the matters stated in the law of identify reporting.

ARTICLE 9 - Responsibilities of the Customers

9.1 The Guest must carefully examine the conditions of the Object he/she wants to reserve. The cancellation conditions are determined in accordance with the rules set by the Advertiser. Customers are deemed to have accepted these conditions.

9.2 The Customer shall notify the Advertiser or the key holder/Reception (provided by the Advertiser) one week prior to arrival of the reservation starting date.

9.3 The Customers must be prepared that the reservation can be cancelled by the Advertiser or the reserved Object is not useable for the duration of the reservation. In such cases, EVOTELI.COM wşş try trie to offer the customers an object with the same facilities. In the event that an alternative cannot be offered, the reservation will be canceled and EVOTELI.COM will refund the amount of the reservation and service fee for the reservation to the Customers.

9.4 The number of guests cannot exceed the number of persons specified in the reservation.

9.5 Customers must take care of the Object, its equipment and furnishing and must use them properly.

9.6 Customers are prohibited from carrying out illegal activities, possession of drugs and similar materials, possession of all kinds of weapons and similar materials in the Object in which they stay during the reservation dates.

9.7 In case of any complaint, the Customer must certify this situation. In such cases, the Customer must contact EVOTELI.COM within 24 hours. Any difficulty, problem and/or claim notifications that occur after the 24-hour notification period will be evaluated between the Advertiser and the Customer. The cancellation policy for cancellation requests after 24 hours will be valid.

9.8 Some Advertisers may want to make an extra contract with the Customers, the Customers must be prepared for this situation.

9.9 Customers must give the correct information requested by the Advertiser at the time of the reservation. In the case of misrepresented information statements, the Customer is responsible for the accuracy of the information given as the Advertiserr has the right to cancel the reservation. In case of Reservation cancellations due to misrepresented information made by the Customers the Reservation payments will not be refunded to the Customers.

9.10 According to the law of the Republic of Turkey, "daily rented houses" have been added to the facilities listed in Paragraph 1 of Article 2 of the Declaration on the Identification Number 1774. Thus, the final state of the matter is regulated as follows. Hotels, motels, inns, pensions, single rooms, daily rented houses, camping, holiday villages and similar all kinds of private and public health institutions, rest and tranquility houses, operators of social facilities of religious and charitable institutions must It is important to remember that there is no doubt as to whether or not there will be an increase in the number of people in the country. General law enforcement organizations at any time. This document contains information on the laws of the State of New York and the laws of the United States of America. All other documents, Enforcement agencies. Accordingly, guests and accompanying persons must provide the information and documents (identity, passport) requested by Evoteli.com at the time of booking. During your stay, you will be asked to present the required documents. In the case of non-compliant statements, the proprietor is responsible for the correctness of the information given, as the owner has the right to cancel the reservation. Reservation cancellations due to misrepresented information are not refundable. Note: Any changes of guests should be reported the day before or the check-in itself.

ARTICLE 10 - Reservation Cancellations, Amendments and Payment

10.1 The reservations are valid after the pre-payment fee for the pre-approved reservations has been arrived at one of EVOTELI.COM’s company accounts or the pre-payment has been done by credit card.

10.2 Cancellation of reservation is effected by written notification to EVOTELI.COM via fax or e-mail provided that the reservation cancellation policy is valid. In case of cancellation of the reservation, EVOTELI.COM service fee is not refunded and cancellation is done according to the cancellation policy applied by the Advertiser. The cancellation policy is set by the Advertiser and EVOTELI.COM will help the Advertiser to by the implementation of the selected policy. EVOTELI.COM is not responsible for any disputes that may arise from cancellation policies. Solutions should be negotiated between the Advertiser and the Customer. We recommend that you review our cancellation prior to cancellation very carefully.

10.3 EVOTELI.COM may cancel the reservation by informing the Customer if there are situations due to technical problems or problems caused by the Advertiser. At cancellations of reservations made by EVOTELI.COM all payments will be refunded to the Customers.

10.4 You must notify EVOTELI.COM of any changes of the reservation in writing at least 24 hours in advance the start of a reservation, such as time extension, abbreviation, change in accommodation for guests, increase in number of people or decrease in number. The requested changes are made in the case of accommodation and the availability of cancellation policies. In such cases, extra charges may apply.

If the deposit payment (pre-payment) option is selected at the time of reservation, the stated amount must be sent by bank transfer within 48 hours’ maximum after receipt EVOTELI.COM’s pre-approval. EVOTELI.COM Account numbers:

  • TURKISH LIRA PAYMENT IBAN : TR52 0004 6002 7988 8000 2061 23
  • EURO PAYMENT IBAN : TR12 0004 6002 7903 6000 2061 29
  • USD PAYMENT IBAN : TR62 0004 6002 7900 1000 2061 28
  • GBP PAYMENT IBAN : TR15 0004 6002 7900 3000 2061 30

ARTICLE 11 - Comment Policy

11.1 Only registered members of the EVOTELI.COM system have the right to comment. In this case, all comments made on our website are true and made by users.

11.2 If comments are in an aggressive and threatening language, if the name of the advertiser or the name and surname of the contact person and / or the address of the place where the contact person is addressed, the comments will be deleted by EVOTELI.COM.

ARTICLE 12 - Validity Period and Termination

Customers/Users and Evoteli.com have contracted indefinitely. EVOTELI.COM may terminate at any time provided that the user agreement is announced two weeks in advance.

ARTICLE 13 - Privacy Policy

Your personal information, which you communicate directly with us via telephone, fax or office staff and through the EVOTELI.COM website, is strictly not shared with third parties.

ARTICLE 14 - Cancellation Policies

  • Flexible Full refund 1 day prior to arrival, except fees
  • Moderate Full refund 5 days prior to arrival, except fees
  • Strict 50% refund up until 1 week prior to arrival, except fees
  • Super Strict 30 50% refund up until 30 days prior to arrival, except fees
  • Super Strict 60 50% refund up until 60 days prior to arrival, except fees

More Details can be found at the Cancellation Policies on page.

ARTICLE 15 - Taxes and Invoice

15.1 On reservations made through EVOTELI.COM, EVOTELI.COM issues invoices for their service fee only.

15.2 Advertisers must declare their rental income at the Tax Administrations. Non-taxpayers cannot issue invoices, only tax declarations.

15.3 Entrepreneurs or commercial establishments that have residences, apartments or business and advertise them through the EVOTELI.COM websie, should issue invoices to their Customers for the fees they collect through EVOTELI.COM.

ARTICLE 16 - Closure Rules

16.1 This contract between EVOTELI.COM and the Users (Advertisers and Customers) will be governed by the laws of the Republic of Turkey.

16.2 The contact details of the user's member account, especially the email address, must be current. Contact availability by EVOTELI.COM is required.